CREWSPARK AI COURSE SERVICE AGREEMENT
IMPORTANT: READ CAREFULLY BEFORE PURCHASE
This Service Agreement ("Agreement") is entered into between CrewSpark AI ("Company," "we," "us," or "our") and the individual or entity purchasing access to our digital course(s) ("Student," "you," or "your").
By clicking "I Agree," checking the acceptance box, completing your purchase, or accessing any course materials, you acknowledge that you have read, understood, and agree to be bound by all terms and conditions of this Agreement.
1. DIGITAL PRODUCT & COURSE ACCESS
1.1 Product Description You are purchasing access to a digital educational product, which may include but is not limited to:
Pre-recorded video lessons
PDF guides and worksheets
Prompt templates and tools
Private community access
Course materials and resources
1.2 Immediate Access & Delivery Upon successful payment, you will receive immediate access to the course materials via email and/or login credentials. This constitutes full delivery of the digital product.
1.3 Nature of Digital Products You acknowledge and agree that:
This is a DIGITAL product with no physical goods being shipped
Access is granted immediately upon purchase
Course content cannot be "returned" once accessed
Digital delivery is considered complete upon providing access credentials
2. NO REFUNDS POLICY
2.1 All Sales Are Final Due to the immediate delivery and digital nature of our products, ALL SALES ARE FINAL AND NON-REFUNDABLE. There are no refunds, exchanges, or credits under any circumstances, including but not limited to:
Change of mind or buyer's remorse
Failure to use or access the course materials
Dissatisfaction with course content
Technical issues on your end (incompatible devices, internet connectivity, etc.)
Personal circumstances (lack of time, competing priorities, etc.)
Financial hardship or inability to pay after purchase
Duplicate purchases
2.2 Preview Content We provide detailed course descriptions, curriculum outlines, sample lessons, and/or free lead magnets that demonstrate our teaching style and approach. You are encouraged to review all available preview content before making a purchase decision.
2.3 No "Try Before You Buy" Unlike physical products or software with trial periods, digital educational content cannot be "un-consumed." Once you have access to course materials, you have received the full value of your purchase.
3. CHARGEBACK PROHIBITION
3.1 Chargebacks Are Breach of Contract You agree that initiating a credit card chargeback or payment dispute after receiving access to course materials constitutes:
Breach of this Agreement
Attempted theft of services
Fraudulent activity
3.2 Consequences of Chargebacks If you initiate a chargeback or payment dispute, we reserve the right to:
Immediately terminate all access to course materials and community
Pursue collection of the full purchase price plus administrative costs
Report the incident to credit card processors and fraud prevention agencies
Take legal action to recover damages, including but not limited to: Original purchase amount Chargeback fees and processing costs Attorney's fees and court costs Documented administrative expenses
3.3 Proper Dispute Resolution If you have any concerns about your purchase, you agree to contact us directly at [email protected] BEFORE initiating any chargeback or dispute. We commit to responding to all inquiries within 2 business days.
4. COURSE ACCESS & USAGE
4.1 Account & Access
You will receive unique login credentials for course access
Accounts are for individual use only and may not be shared
We reserve the right to revoke access if terms are violated
Course access is provided "as-is" with no guarantee of uninterrupted availability
4.2 Lifetime Access Where "lifetime access" is promised, this means:
Access for as long as the course platform remains operational
We reserve the right to migrate platforms or update delivery methods
"Lifetime" refers to the lifetime of the product, not your personal lifetime
We are not obligated to maintain the course indefinitely
4.3 Course Updates
We may update, modify, or improve course content at our discretion
Updates do not obligate us to notify all past purchasers
We are not required to provide updates or new content after purchase
5. INTELLECTUAL PROPERTY
5.1 Ownership All course materials, including but not limited to videos, PDFs, templates, prompts, worksheets, and community content, are the intellectual property of CrewSpark AI and are protected by copyright, trademark, and other intellectual property laws.
5.2 License Grant Upon purchase, you receive a limited, non-exclusive, non-transferable, revocable license to:
Access and view course materials for your personal business use
Download materials marked as downloadable
Implement taught strategies in your own business
5.3 Restrictions You may NOT:
Share login credentials with others
Record, copy, or redistribute course videos
Share PDF materials or templates with non-purchasers
Create derivative works from course content
Use materials to teach similar courses
Sell, license, or commercialize any course materials
5.4 Violation Consequences Violation of intellectual property terms will result in:
Immediate access termination
Legal action for copyright infringement
Liability for all damages, including attorney's fees
6. DISCLAIMERS & LIMITATIONS
6.1 Educational Product Only This course is for educational and informational purposes only. We make no guarantees regarding:
Income, revenue, or profit results
Business growth or success
Specific outcomes or achievements
Return on investment
6.2 Individual Results Your results will vary based on:
Your individual effort and implementation
Your existing business circumstances
Market conditions and competition
Your technical skills and resources
6.3 No Professional Advice Course content does not constitute:
Legal advice (consult an attorney)
Financial advice (consult a financial advisor)
Tax advice (consult a tax professional)
Medical advice (consult a physician)
6.4 Technical Requirements You are responsible for:
Having compatible devices and software
Maintaining internet connectivity
Troubleshooting your own technical issues
Meeting minimum system requirements
6.5 Limitation of Liability TO THE MAXIMUM EXTENT PERMITTED BY LAW:
We are not liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use or inability to use the course
Our total liability shall not exceed the amount you paid for the course
We are not responsible for lost profits, data loss, or business interruption
7. ACCEPTABLE USE
7.1 Prohibited Conduct You agree NOT to:
Harass, threaten, or abuse other students or instructors
Post spam, promotional content, or off-topic material in community spaces
Attempt to hack, reverse-engineer, or compromise course platforms
Use bots, scripts, or automated tools to access materials
Impersonate staff members or other students
Engage in any illegal activities
7.2 Community Standards If the course includes community access, you agree to:
Treat all members with respect
Follow posted community guidelines
Keep discussions relevant and constructive
Respect confidentiality of other members' shared information
8. PAYMENT TERMS
8.1 Payment Processing
Payments are processed through secure third-party payment processors
You authorize us to charge your payment method for the full purchase price
Payment plans (if offered) constitute a single contract for the full amount
8.2 Payment Plan Default If you select a payment plan and default on any installment:
We may immediately revoke course access
You remain liable for the full unpaid balance
We may pursue collection through legal means or collection agencies
You will be responsible for all collection costs
8.3 Currency & Taxes
All prices are listed in U.S. Dollars unless otherwise stated
You are responsible for any applicable taxes, duties, or fees
Prices are subject to change but locked in at time of purchase
9. TERMINATION
9.1 Our Right to Terminate We reserve the right to terminate your access immediately, without refund, if you:
Violate any terms of this Agreement
Share login credentials or course materials
Engage in chargebacks or payment disputes
Harass staff or other students
Misuse course content or intellectual property
9.2 Your Right to Discontinue You may stop using the course at any time, but:
This does not entitle you to a refund
You remain bound by all Agreement terms
You must continue payments if on a payment plan
10. GENERAL TERMS
10.1 Entire Agreement This Agreement constitutes the entire agreement between you and CrewSpark AI regarding the course and supersedes all prior communications, representations, or agreements.
10.2 Modifications We reserve the right to modify this Agreement at any time. Changes will be posted with an updated "Last Modified" date. Continued use after modifications constitutes acceptance of the new terms.
10.3 Severability If any provision of this Agreement is found to be unenforceable, the remaining provisions will remain in full effect.
10.4 Waiver Our failure to enforce any right or provision of this Agreement does not constitute a waiver of that right or provision.
10.5 Governing Law This Agreement is governed by the laws of New York, United States, without regard to conflict of law principles. Any disputes shall be resolved in the courts of Monroe County, New York.
10.6 Dispute Resolution Before filing any legal action, you agree to:
Contact us in writing at [email protected]
Allow 30 days for good-faith resolution attempts
Consider mediation as an alternative to litigation
10.7 Attorney's Fees In any legal action to enforce this Agreement, the prevailing party shall be entitled to recover reasonable attorney's fees and court costs.
10.8 Assignment You may not assign or transfer your rights under this Agreement. We may assign our rights and obligations without notice to you.
11. ACKNOWLEDGMENT & ACCEPTANCE
By completing your purchase, you acknowledge that:
✓ You have read this entire Agreement
✓ You understand this is a NO REFUNDS digital product
✓ You will NOT initiate chargebacks or payment disputes
✓ You agree to all terms and conditions stated above
✓ You are legally able to enter into binding contracts
✓ All information provided during purchase is accurate
✓ You have had the opportunity to seek legal counsel